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How DZAM saves up to two hours a day on 400+ calls with fonio.ai

Radiology X-ray facility equipped with CT, MRI, and other large-scale medical equipment. Supplies a large part of the Mostviertel region in Lower Austria.

„Test, test, test. You only know once you've tried it.“
Julia Leopoldinger

The DZAM (Amstetten Diagnostic Center)—an imaging facility equipped with CT, MRI, and other large-scale medical equipment that serves a large part of the Mostviertel region—handles 300 to 400 calls a day. The center has been using fonio for about two months and saves one to two hours a day as a result: fonio filters out irrelevant calls and handles them directly, giving the team more time for essential tasks. Julia Leopoldinger rates the value for money as very good—her advice: “Test, test, test—the proof is in the pudding.”

Looking ahead, she would like to see calendar integration for automatic appointment scheduling, as well as improved statistics within the app.

https://dzam.at/

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