The AI phone assistant for car dealerships

Your car dealership, available 24/7

More appointments without the stress of staffing

Relief from phone calls starting on day one

Our AI Phone Assistant for car dealerships uses artificial intelligence and speech recognition to automatically answer every incoming call and improve the dealership's availability.

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Our AI Phone Assistant for car dealerships primarily handles customer service calls and the entire appointment scheduling process.

The digital phone assistant is always available and conducts natural-sounding conversations with callers. With our AI Phone Assistant, all calls to the car dealership are handled independently, noticeably reducing the workload for the team, as employees can once again focus more on tasks such as sales pitches and customer service on site.

An AI Phone Assistant in the automotive industry ensures that customer inquiries are reliably answered and efficiently processed around the clock. The AI-supported phone assistant speeds up service processes and thus increases customer satisfaction, which enhances the image of the car dealership.

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Reviews of Car Dealerships

Lukas Novak
‍Service Consultant

"In the mornings between 8 and 11 o'clock, this place used to be packed. Fonio now answers 90% of calls. "Yeah, if a customer speaks with a really strong Bavarian accent, it can be a bit of a hassle, but at least I can finally finish writing up an order without the phone ringing every two minutes."

Marek Kowalski
‍Workshop Manager

"40% of our emergencies used to come in after 6 p.m. – and no one ever called us back." Fonio will clear this up right away. "Entering our price list was also really quick."

Alba Ferrero
‍Sales Manager

"I don't use my cell phone during test drives." Fonio collects the data and sends me a clear summary via email. "If you listen closely, you can still tell it's an AI, but customers don't care."

Sören Lundgren
‍Home

"Even integrating it into our 20-year-old DMS system was possible thanks to fonio."

What can the AI Phone Assistant do for Car Dealerships?

Maximizes availability

The AI Phone Assistant for car dealerships can answer all calls independently, manage customer inquiries in real-time and speed up response times to calls. Our AI Phone Assistant for car dealerships answers questions around the clock, for example about the dealership, specific cars, contracts, prices, and services.

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Coordinates workshop appointments

The intelligent assistant for car dealerships recognizes concerns and service requests, takes orders for spare parts, for example, and coordinates appointments. The AI Phone Assistant is able to schedule appointments for test drives, inspections, sales consultations, new or used car purchases, and tire changes.

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Linked to Management systems

To schedule appointments and answer questions, the AI Phone Assistant is linked to the dealer management system, the CRM system, and the car dealership's internal calendar. The AI-based phone assistant asks the caller for important contact details and interest in specific models so that the most important information is already recorded before the appointment and the responsible employee is well prepared for the upcoming appointment.

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Ensures service quality

Our AI Phone Assistant for the automotive industry forwards calls to the appropriate service representative or arranges a callback for complex inquiries when human expertise is required to address the caller's concerns. After each call, a transcript of the conversation with the AI Phone Assistant is available in the dashboard. A summary of the conversation is sent by email or text message so that the car dealership management can review the most important details of the call.

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Advantages of our AI Phone Assistant for Car Dealerships

The advantages of our AI Phone Assistant for car dealerships are that the dealership is available around the clock, operational efficiency is enhanced, and automatic appointment scheduling is possible. The AI Phone Assistant for car dealerships reduces the workload on staff and avoids waiting on hold.

All the advantages of our AI Phone Assistant for car dealerships are detailed below.

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Available Around the Clock

With the AI Phone Assistant, the car dealership is available around the clock, as the assistant answers the phone 24/7. When the AI-supported phone assistant is utilized, callers can reach the car dealership even outside of opening hours and during vacation periods or in cases of illness. Calls to the dealership are answered immediately by the AI Phone Assistant, without additional personnel costs.

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Enhances Efficiency

An AI Phone Assistant enhances efficiency in car dealerships by handling calls quickly and automatically. Thanks to the intelligent phone assistant, callers' questions are answered in real time, internal processes in the dealership are optimized, and callback requests are recorded as well as implemented. The AI Phone Assistant increases efficiency, especially in the areas of process automation and customer service.

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Automatic Appointment Organization

Our AI Phone Assistant takes care of automatic appointment organization in car dealerships, as it is able to book and reschedule appointments and remove canceled appointments from the calendar. The AI Phone Assistant independently checks availability, workshop capacity, as well as the working time required for the appointment and arranges a suitable appointment with the caller. When assigning appointments, the AI takes the duration of the service, the lifting platforms available at the time, and the number of staff on duty into account.

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Relieves the Staff

The use of an AI Phone Assistant for car dealerships relieves the staff, as employees no longer have to worry about answering calls and are less frequently interrupted by ringing phones. The AI Phone Assistant enables service advisors and sales teams to focus on personal consultation, closing sales, and general service at the dealership, which reduces stress in day-to-day business.

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No Waiting on Hold

With the implementation of the AI Phone Assistant in the car dealership, there is no waiting on hold. The digital Phone Assistant takes 15 calls at the same time, so the car dealership's line is never busy and waiting times are avoided. Incoming calls to the car dealership are answered immediately by the AI Phone Assistant and the caller's request is dealt with promptly.

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High Degree of Customization

The AI Phone Assistant allows for a high degree of customization to suit individual car dealerships, as the AI can be implemented to match your own brand. With our AI Phone Assistant the start message, voice, languages, tone, and style can be customized. In the AI Phone Assistant prompt, the rules of conduct for the AI are determined using templates and your own specifications.

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GDPR-compliant

The use of our AI Phone Assistant for car dealerships is GDPR-compliant, as at fonio all data is stored securely on servers in Germany. Part of our terms and conditions is a Data Processing Agreement in accordance with the GDPR, which certifies the EU-compliant processing of sensitive data. The AI Phone Assistant for the automotive industry only stores the data that is really necessary and, if required, immediately deletes all information that has already been stored.

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Improves customer service

The AI Phone Assistant improves customer service in the automotive industry, as the dealership is available 24/7 and callers receive a quick as well as reliable response to their inquiry. The voice of the AI Phone Assistant for car dealerships sounds friendly and can be personalized so that it is always tailored to individual customer needs. The better the telephone service at the dealership, the higher the customer satisfaction.

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Your assistant, ready to test in 60 seconds

Anyone can get fonio up and running—no coding skills required.

Create AI phone assistants

Select voice, language, and a welcome message.

Define in-call behavior and post-processing

Set up different call handling and choose how you want to receive the transcripts.

Let the AI take your phone calls

The AI will be linked to a fonio phone number or your own phone system.

fonio AI Phone Assistant for Car Dealerships

The AI Phone Assistant optimizes communication and reduces team workload.

The fonio AI Phone Assistant for car dealerships optimizes customer communication over the phone. The smart phone assistant is available 24/7, reliably answers calls, addresses frequently asked questions, and significantly reduces the workload on the team in the day-to-day operations of the car dealership.

The assistant understands, organizes, and handles customer inquiries in a dynamic manner.

Designed specifically to meet the needs of car dealerships, the phone assistant understands natural language and responds in a friendly, precise, and brand-appropriate manner. Our AI Phone Assistant by fonio handles appointment scheduling for service appointments and test drives, provides information on opening hours as well as vehicle availability, and systematically records customer inquiries.

The assistant integrates seamlessly into existing systems

Our fonio AI Phone Assistant integrates seamlessly into your dealership’s existing systems, operates in compliance with data protection regulations, and can intelligently forward calls to your team as needed. With this intelligent phone assistant, no call goes unanswered at your dealership - even outside of business hours - customers are satisfied, there are no wait times on the phone, and your service team has more time to focus on what matters most.

fonio for car dealerships costs between €99 and €299 per month.

The AI phone assistant for car dealerships costs between €99 and €299 per month, depending on call volume. For very high call volumes, we offer our customers customized enterprise-level pricing.

If you’re interested in our AI phone assistant for car dealerships, implement it in your business today. Use the virtual assistant to boost the efficiency of your customer service and save valuable time when scheduling appointments. Benefit from seamless integration that supports your sales and service processes at the dealership.