With fonio.ai, Heizma scales their customer service seamlessly—despite rapid growth

We are your partner for a stress-free transition to heat pumps. From consultation and installation to handling grant applications, we take care of everything so that fossil fuel heating systems will soon be a thing of the past.

"In 2024, we grew from 0 to 70 employees—a tremendous challenge, especially when scaling support. Thanks to fonio.ai, we no longer miss any calls: the AI call assistant reliably schedules appointments and efficiently answers most of our customer enquiries."
Michael Kowatschew
Co-founder

To make our service even more efficient and avoid having to constantly be on the phone, we rely on the AI-powered phone system fonio.ai. Now all requests are processed immediately, and appointments are booked automatically.

http://heizma.at

Scalable call management with fonio.

Try fonio.ai and see how our AI phone assistant automates your calls to reduce strain on your team – it's simple, efficient, and around the clock.