Heizma
"In 2024, we grew from 0 to 70 employees – a tremendous challenge, especially when scaling support. Thanks to fonio.ai, we no longer miss any calls: the AI call assistant reliably schedules appointments and efficiently answers most of our customer enquiries."
Challenges and Outcomes
2700
Calls per Month
6000
Minutes Saved per Month
Challenges
As the company grew rapidly, call volumes surged, leaving the team frequently overwhelmed and unable to assist every potential customer straight away.
Outcomes
Thanks to fonio.ai, every call is now answered reliably, common questions are handled instantly, and appointments are automatically scheduled with the right specialists.
About
Heizma
We are your partner for a smooth transition to heat pumps. From consultation and installation to managing grants, we handle everything – so fossil heating soon becomes history.
To make our service even more efficient and free up our team, we rely on fonio.ai’s phone call assistant. Now, every enquiry is handled instantly and appointments are booked automatically.
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Calls rethought, with fonio.
Try fonio.ai for yourself and see how our AI phone assistant automates your calls and relieves your team — simply, efficiently and around the clock.