Pricing

Use the prompt field to decide for yourself how your AI should engage in conversation.

We are offering optimized prompt templates for several use cases.

Each assistant can be reached via a phone number provided by Fonio. This phone number is used exclusively for interaction with the respective AI Assistant. Use for voice communication between natural persons (‘interpersonal communication’ within the meaning of Section 4(7) TKG 2021 or Section 3(32) TKG) is technically impossible.

This allows you to link your own numbers via the telephone system without any additional costs!

AI uses content from uploaded PDFs (RAG) to respond contextually during the call.

If the caller speaks in a different language, the AI automatically switches (if ‘Multi’ is selected).
Exception: If an API request returns data in a different language.

The AI can transfer callers for specific topics.

The AI can be connected to any standard calendar, checks available slots in real time and books appointments during the conversation.

Our AI can send API requests in real time, for example to retrieve the order status for a specified order number directly from the CRM or ERP system.

Enables external data (e.g. name, customer data) to be loaded via webhook for incoming calls and used dynamically during the conversation.

E.g. office and conference room noises to make the AI's pauses in conversation sound more natural.

How strictly the AI sticks to the prompt, or how much room for creativity it has.

How quickly AI responds to interruptions.

Define which conversation content automatically activates a more powerful (but also slower) model to increase transcription accuracy.

Our AI automatically converts every phone call into a text transcription.

It will record an audio file that will be available for 30 days.

Get a detailed overview of your minutes, texts and other usage data.

Conveniently receive transcripts by email – and automatically forward them to different recipients depending on the subject.

It is possible that the AI will send a text message to the caller after the conversation on certain topics.

Send transcripts automatically to other systems via API request – ideal for Make/Zapier automations or CRM integrations.

Conversation variables such as {{concern}} or {{urgency}} can be defined, extracted and made available for post-processing.

If the caller does not wish the conversation to be recorded, the recording and transcript will be automatically deleted immediately after the conversation has ended.