First-Level-Supporter

Your AI support assistant that is always available.

Appointments & FAQ

AI Secretary

AI Answering Machine

Set up your AI support assistant

1. Select voice & define greeting

Choose a natural voice and set a friendly welcome message that the AI call assistant will use to answer calls.

2. Provide information for AI support assistant

Deposit frequently asked questions and detailed information about your company in the prompt so that the AI call assistant can respond in a context-sensitive manner.

3. Set up phone number

Purchase a dedicated phone number for your AI support assistant and seamlessly integrate it into your workflow via call forwarding.

4. Connect tools such as Kalender & CRM

Provide access to your calendar, CRM or other systems so that the AI call assistant can book appointments and retrieve customer information.

5. Set up automated post-processing

Define when and how transcripts or information should be sent – for a seamless workflow.

Why use the AI support assistant of fonio.ai?

Around-the-clock availability

Our AI call assistant is available 24/7 and can handle multiple calls simultaneously – even beyond business hours.

Intelligent conversation

The AI support assistant automatically identifies issues, asks targeted questions and solves many problems immediately – without waiting times.

Deep integration & simple setup

Whether calendar, CRM or API connection – fonio.ai integrates effortlessly and is fully operational within minutes.

“What we particularly like about Fonio is that we can adjust the voices (m/f) of our customers depending on the target group and decide whether they should be friendly or more professional.”

- Paul Urban, Luum

"Wir empfehlen all unseren Start-ups die Zusammenarbeit mit Fonio.ai. Es gibt einfach keinen besseren KI-Telefonassistenten auf Deutsch!"

- Michael Kowatschew, Morgen Ventures

"Seitdem wir Fonio unsere Support-Anfragen übernehmen lassen, können wir uns endlich wieder auf unsere wesentliche Arbeit fokussieren. Wichtig ist, dass Spezialfälle oder wichtige Anfragen von der KI weiterhin auf meine persönliche Nummer weitergeleitet werden."

- Niklas Stadler, Wonderhome

Testimonials
of our customers

Location of our servers

We host our infrastructure at Hetzner in Nuremberg, Germany – making us one of the few fully GDPR-compliant AI call assistant solutions in the EU.

Local LLMs

Our services are powered by so-called LLMs (large language models) from third-party providers, primarily OpenAI. To ensure full GDPR and EU AI Act compliance, we host OpenAI via Microsoft Azure servers located in Europe.

Transparency is important to us

We only store the data that is absolutely necessary and are able to delete all your data in real time upon request.

Standard

per minute

€0.15

Learn more

No commitment

Per-second billing

Unlimited AI Assistants

20+ voices

Individual prompts

Discover all features

find out more

Enterprise

Custom Plan

starting at 10,000 minutes

Account manager

Early access to beta features

without commitment

Billing to the second

individual prompt

unlimited AI assistants

20+ votes

Prompt templates

Appointments

German language

Call forwarding

Live API calls

Conversation transcripts

emails

SMS

Learn more

Integrations

Our AI Call Assistant integrates seamlessly with your internal systems such as CRMs, calendars, and databases to accurately capture and retrieve data.