AI phone call assistant for tradespeople
The AI phone call assistant for tradespeople is an AI assistant for trades businesses that takes care of automatic scheduling and all customer communication on the phone. The smart AI phone call assistant for tradespeople from fonio takes customer enquiries and answers frequently asked questions.
Set up an AI phone assistant
Our AI phone call assistant for tradespeople serves as digital support and handles routine phone calls for trades businesses. With the customisation of the AI phone call assistant, tradespeople are able to focus entirely on their jobs. At the same time, the AI phone call assistant ensures that tradespeople's customers can reach them 24/7.
The capabilities of our AI phone call assistant for tradespeople include automated appointment booking and order processing. In addition, the AI call assistant forwards the most important data and the request to the appropriate contact person upon request. The AI phone call assistant for tradespeople enables trades businesses to answer the phone even when the tradesperson is currently on site with a customer.
What is the AI phone call assistant for tradespeople capable of?
Automatic order processing
The AI phone call assistant for tradespeople can handle automatic order acceptance, emergency processing, and appointment scheduling and booking. The AI phone call assistant for tradespeople answers all calls, compiles the most important data, and sends it to the tradesperson as a transcript via email.
Process automisation
The AI phone call assistant helps tradespeople automate their processes and phone calls. The AI-powered phone call assistant independently arranges appointments for work orders, inspections, maintenance or other services provided by the tradesperson. To schedule appointments with customers, the intelligent call assistant can be linked to the trades business's calendar.
Answering FAQs
An AI phone call assistant can provide answers to frequently asked questions about maintenance contracts, services offered, prices, cost estimates and business hours. In order to respond to these queries, the AI phone call assistant for tradespeople taps into the knowledge databases of the trade business, which are made available to it during the setup process.
Prioritising enquiries
The AI phone call assistant is capable of handling and processing repair requests and enquiries from both new and current customers. Depending on the urgency of the matter, the AI phone call assistant will either forward the call, for example in emergencies, or record the caller's details so that they can be called back by a technician.
Creating and sending transcripts
An AI phone call assistant for tradespeople has the capability to record phone calls upon request and send them transcribed or as an intelligent summary to a specified email address. The summary of the phone call is intended to facilitate a better understanding of the conversation and the caller's essential details for the callback. The AI phone call assistant ensures that previous verbal agreements without written documentation made over the phone are avoided.
Advantages of our AI phone call assistant for tradespeople
Sign up nowAutomatic appointment scheduling
Our AI phone call assistant for tradespeople takes care of scheduling appointments automatically. The AI phone call assistant checks for available time slots for appointments and assigns them to the caller if the digital assistant is linked to the tradesperson's calendar. Appointments are made by the AI assistant for many different matters (for example, for services such as key cutting, renovation, heating system maintenance or general advice).
Automatic order acceptance
The AI phone call assistant for tradespeople handles automatic order acceptance by answering calls and enquiring about the caller's request. Utilising speech recognition and natural language processing, the AI call assistant understands the content and is able to confirm the order with the caller. After the call, the customer automatically receives a text message or email from the virtual call assistant confirming the order. The order is then stored in the internal system by the intelligent call assistant without the need for a human to transfer the data.
Immediate emergency processing
The advantage of our AI phone call assistant is that it ensures immediate emergency processing. The AI phone call assistant recognises emergencies, asks for the necessary information and immediately notifies the emergency services or a suitable tradesman on behalf of the caller. Immediate emergency response by the AI phone call assistant ensures that clients do not have to wait in case of an emergency. Possible emergencies for tradespeople's clients that the AI phone call assistant deals with directly include burst water pipes, power outages, heating system failures in winter, or being locked out.
Cost savings
An AI telephone assistant saves costs, as an employee who is constantly answering the phone is more expensive than artificial intelligence. Our AI phone call assistant costs only €0.15 per minute of conversation. The automated processes and precise procedures of the AI phone call assistant also reduce telephone costs. The AI phone call assistant for craft businesses also reduces human error in answering calls, recording data and documenting conversations. With an AI phone call assistant, more customers are reached and more orders are accepted without incurring higher personnel costs.
Constant availability
The constant availability of the AI phone call assistant is important for tradespeople, enabling them to be reachable at all times during peak hours, outside business hours, on holiday and in case of illness. Our AI-powered phone call assistant for tradespeople is available 24/7, assisting customers even during weekends and appointments. The AI phone call assistant enables tradespeople to appear more professional and competent by offering round-the-clock service.
Improved customer satisfaction
With the AI phone call assistant, tradespeople have more time to focus on their core business, as they don't have to constantly answer calls and have to deal with fewer callbacks. Using our AI call assistant eliminates the need for tradespeople to follow up on calls, as they no longer have to regularly check their answering machine. The intelligent call assistant can be seamlessly integrated into the daily work routine of tradespeople, thereby minimising interruptions and enhancing customer satisfaction.
Intelligent directions to the business location
An AI phone call assistant asks for the customer's location upon request. By accessing the internet, the AI phone call assistant is able to check whether the specified location is within the tradesperson's area of operation (for example, within a radius of 50 km). Based on this information, the AI provides the customer with details of the travel time to the tradesperson's business.
Which tradespeople is our AI phone call assistant suitable for?
The use of an AI phone call assistant is suitable for electricians to answer calls, even when the electrician is on a construction site or with a customer. When the phone rings, electricians without an intelligent call assistant are forced to interrupt their current work on power lines, fuse boxes or switchboards. With an AI phone call assistant for electricians, no more time is wasted answering calls and no more urgent requests are missed.
An AI phone call assistant is an ideal solution for plumbers, as they are almost always on site with customers and in most cases cannot take phone calls. The AI phone call assistant for plumbers primarily assists with customer communication and ensures fewer interruptions at work caused by the phone ringing. The AI-supported phone call assistant allows plumbers to focus entirely on the task at hand, whether that is unclogging drains, repairing burst pipes or sealing taps.
An AI-powered call assistant is used in a car repair shop to answer calls so that mechanics are not disturbed while working on engines, transmissions and brake systems. Customers can make appointments for oil changes, tyre changes or car inspections directly with the AI phone call assistant for car repair shops. Upon request, the intelligent telephone assistant enters the customer's details, vehicle type, registration number and year of manufacture directly into the garage's appointment calendar.
Our AI call assistant is designed to streamline communication processes for carpentry workshops, effectively handling calls and providing efficient assistance. The AI phone call assistant provides continuous call handling, which is important when the carpenter is using sawing or milling machines or visiting a customer to take measurements for custom-made products. The AI phone call assistant is also able to organise collection and delivery appointments, installation jobs and viewing appointments for the team.
Joiners benefit from an AI phone call assistant because they are no longer disturbed by the phone ringing while working. When joiners are working with tools and machinery such as saws, planes or routers, it can be dangerous to talk on the phone at the same time. AI phone call assistants for joiners are used to answer frequently asked questions and coordinate appointments for assembly, collection or delivery with customers.
Hairdressers use AI call assistants to free up more time for cutting, colouring and styling their customers' hair. An intelligent AI call assistant reliably takes calls and organises appointments for haircuts, colouring services or hair care treatments. The AI phone call assistant for hairdressers requests the caller's personal details, hair type and preferred hairdresser, and subsequently arranges a suitable appointment.
An AI phone call assistant for painters is used so that they can focus fully on their work and customers on site in homes, construction sites or during renovations. The AI phone call assistant is used to schedule appointments with callers, checking the availability of the painting team, the materials required for the job and the cost of the project. The AI call assistant is able to answer callers' questions about issues such as façade problems, painting, wallpapering or interior painting.
Reviews from our customers
fonio AI phone call assistant for tradespeople
Automating administrative tasks
The fonio AI telephone assistant for tradespeople improves telephone accessibility and automates administrative tasks in the trade business. Our AI phone call assistant arranges appointments with the caller, enters them into the tradesperson's diary and is able to take route planning into account.
Round-the-clock availability
The intelligent AI phone call assistant from fonio also takes calls outside of the tradesperson's regular working hours, ensuring that the trade business is available at all times. Customer calls are recorded by the smart AI call assistant, transcribed and sent to the tradesperson by email, so that they have all the information in writing.
Specialised application
At fonio, we specialise in providing virtual voice assistants and offer all types of AI call assistants for tradespeople. We provide efficient solutions for automating telephone communication with customers for trades businesses, which improves customer service and reduces the workload for everyone in the team.
Frequently asked questions
