AI Secretary

Your intelligent AI secretary: records enquiries, forwards them to the right department and keeps you up to date at all times.
Appointments & FAQ
AI Answering Machine
First-Level-Supporter

Set up your AI secretary

1. Select your preferred voice

Start with a blank AI phone assistant and select the preferred AI voice for your business.

2. Set up the welcome message and behaviour

Define the AI secretary's greeting and use our pre-made prompt templates for efficient conversations.

3. Create rules for call forwarding

Determine which enquiries should be forwarded to which employees.

4. Set up your connections

Deposit your employees' telephone numbers via our intuitive tool menu for intelligent call forwarding.

5. Enable automatic email notifications

In case of unavailability, your AI secretary will send emails detailing all the information collected.

Why use the AI secretary of fonio.ai?

Around-the-clock availability

Always on duty - without breaks or downtime. Professional reception and targeted forwarding, even when your team is unavailable.

Intelligent call prioritisation and forwarding

Categorises calls according to urgency and subject matter. Forwards calls to the right recipient and ensures optimal distribution of attention.

Comprehensive documentation and tracking

All conversations are meticulously documented and forwarded via email to ensure you have a complete record of all customer concerns.

“What we particularly like about Fonio is that we can adjust the voices (m/f) of our customers depending on the target group and decide whether they should be friendly or more professional.”
- Paul Urban, Luum
"Wir empfehlen all unseren Start-ups die Zusammenarbeit mit Fonio.ai. Es gibt einfach keinen besseren KI-Telefonassistenten auf Deutsch!"
- Michael Kowatschew, Morgen Ventures
"Seitdem wir Fonio unsere Support-Anfragen übernehmen lassen, können wir uns endlich wieder auf unsere wesentliche Arbeit fokussieren. Wichtig ist, dass Spezialfälle oder wichtige Anfragen von der KI weiterhin auf meine persönliche Nummer weitergeleitet werden."
- Niklas Stadler, Wonderhome

Testimonials
of our customers

Location of our servers

We host our infrastructure at Hetzner in Nuremberg, Germany – making us one of the few fully GDPR-compliant AI call assistant solutions in the EU.

Local LLMs

Our services are powered by so-called LLMs (large language models) from third-party providers, primarily OpenAI. To ensure full GDPR and EU AI Act compliance, we host OpenAI via Microsoft Azure servers located in Europe.

Transparency is important to us

We only store the data that is absolutely necessary and are able to delete all your data in real time upon request.
Standard
per minute
€0.15
No commitment
Per-second billing
Unlimited AI Assistants
20+ voices
Individual prompts
Discover all features
Enterprise
Custom Plan
starting at 10,000 minutes
Account manager
Early access to beta features
without commitment
Billing to the second
individual prompt
unlimited AI assistants
20+ votes
Prompt templates
Appointments
German language
Call forwarding
Live API calls
Conversation transcripts
emails
SMS
Learn more

Integrations

Our AI Call Assistant integrates seamlessly with your internal systems such as CRMs, calendars, and databases to accurately capture and retrieve data.
Fonio.ai Integration Possibilities

Rethinking calls with fonio.ai

Just try fonio.ai and see how our AI Call Assistant automates your calls, saves valuable time, and supports your team around the clock.