AI answering machine

The AI ​​answering machine from fonio is an AI-automated telephone assistant that answers the phone when no employee is available. The AI ​​answering machine is particularly suitable for companies and self-employed individuals who want to be available to customers 24/7, even outside of opening and call hours. Our AI answering machine greets the caller with a friendly, natural and professional voice and asks for important information about the caller's request at the beginning of the conversation. When setting up our AI-powered answering machine, the AI ​​is directly informed in the prompt about basic key data about the respective company, so that it can recognize problems and answer questions. Through post-processing directly in our AI telephone assistant, it is possible to schedule appointments and send SMS and emails. The AI ​​answering machine is available 24/7 and takes all calls that your team cannot answer due to lack of time or absence. An AI answering machine goes beyond the functions of a classic answering machine, as it not only receives the caller's information, but also directly processes the request, answers questions and sends follow-ups via email or SMS.

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24/7
Accessibility
15
Parallel calls
35+
Languages
80%
Cost savings

How does the AI ​​answering machine work?

1

No call will be lost.

The AI ​​answering machine works by having artificial intelligence automatically accept, analyze, and smartly answer calls when the call is redirected to the AI's number. The AI ​​answering machine takes over calls when no one is available and greets callers with a natural voice.

2

Redirection according to your rules. Transcript included.

With the AI ​​answering machine, companies or self-employed individuals can define times during which calls are forwarded from the company number to the AI ​​number (e.g., during lunch breaks, on weekends, or after work). During the conversation between the AI-powered answering machine and the caller, a transcript is created and sent to the specified email address or phone number of the company after the call.

3

Set it up once. Provide lasting relief.

Our AI answering machine is able to answer up to 98% of callers' questions and solve problems. The questions are answered by entering all necessary information about the company, opening hours and services into the AI's prompt during setup. In automated calls, the AI ​​answering machine then accesses this information from the entered prompts.

4

Seamlessly integrated into your systems.

Our AI answering machine makes it possible to retrieve live information from the internet during the call, synchronize calendars and access connected databases (e.g. an order database) directly via API interfaces. Thanks to our extensive integrations, the AI ​​assistant can be seamlessly integrated into existing processes.

Advantages of our AI answering machine

The main advantages of our AI answering machine are that it saves time and money, is always available, and eliminates the need to listen to the answering machine messages. Further advantages of our AI answering machine include the ability to have it perform actions directly, enabling seamless post-processing. The main advantages of our AI answering machine are detailed in the following list.

Balkendiagramm, das zeigt, dass mit KI-Unterstützung die Zeit reduziert wird, dargestellt durch niedrigere blaue Balken auf der rechten Seite.

No need to listen to the answering machine.

With our AI answering machine, there is no longer any need for employees to listen to the answering machine, as the AI ​​transcribes the entire conversation and sends it by email. Sending a transcript and summary of the call via email saves the employee concerned a lot of time.

Balkendiagramm, das zeigt, dass mit KI-Unterstützung die Zeit reduziert wird, dargestellt durch niedrigere blaue Balken auf der rechten Seite.

Always available

The AI ​​answering machine is always available and accepts calls 24/7, which is particularly advantageous at night, on weekends or on public holidays. The company's constant availability is important in order to avoid missing any inquiries.

Balkendiagramm, das zeigt, dass mit KI-Unterstützung die Zeit reduziert wird, dargestellt durch niedrigere blaue Balken auf der rechten Seite.

Saves time and money

Our AI answering machine saves time and money by relieving the burden on employees, reducing the time spent on routine calls, and having the AI ​​handle the information retrieval. According to the report, the AI ​​answering machine increases efficiency within the company. Our AI answering machine costs only €0.15 per minute, making it cheaper than an employee's salary.

Balkendiagramm, das zeigt, dass mit KI-Unterstützung die Zeit reduziert wird, dargestellt durch niedrigere blaue Balken auf der rechten Seite.

Consistent quality

The AI ​​answering machine ensures consistent quality, as the always-available AI enables better customer service. Customers and callers of the company are supported at all times, and their questions and concerns are dealt with immediately.

Balkendiagramm, das zeigt, dass mit KI-Unterstützung die Zeit reduziert wird, dargestellt durch niedrigere blaue Balken auf der rechten Seite.

More than 35 languages ​​and dialects

Our AI-powered answering machine is available in more than 35 languages ​​and dialects to reach multiple target audiences. The digital answering machine can also switch between these languages ​​during the call. The AI ​​voice can be used in languages ​​including German, English, Polish and Spanish, as well as in the dialects of Standard German, Austrian and Swiss German.

Balkendiagramm, das zeigt, dass mit KI-Unterstützung die Zeit reduziert wird, dargestellt durch niedrigere blaue Balken auf der rechten Seite.

Accepts 15 calls simultaneously

fonio's AI-powered answering machine accepts 15 calls simultaneously, which is particularly advantageous for large companies with frequent telephone contact. 15 parallel calls also means that customers don't have to wait, there's no mere announcement playing, and no waiting loops are created, which increases customer satisfaction.

Balkendiagramm, das zeigt, dass mit KI-Unterstützung die Zeit reduziert wird, dargestellt durch niedrigere blaue Balken auf der rechten Seite.

Versatile

Our AI answering machine is versatile and suitable for all types of businesses and companies (e.g., in medical practices, large companies, as a self-employed person, in customer support, in the trades and as a salesperson). Using an AI answering machine relieves the entire team.

Balkendiagramm, das zeigt, dass mit KI-Unterstützung die Zeit reduziert wird, dargestellt durch niedrigere blaue Balken auf der rechten Seite.

Easy integration into existing CRMs

The AI ​​answering machine allows for easy integration into existing CRMs and other business software. The AI ​​answering machine can be seamlessly synchronized with all calendar systems, databases and CRMs to enable more in-depth automations such as appointment bookings or order status queries.

Balkendiagramm, das zeigt, dass mit KI-Unterstützung die Zeit reduziert wird, dargestellt durch niedrigere blaue Balken auf der rechten Seite.

No technical knowledge required

Setting up our AI answering machine requires no technical knowledge, as it can be created easily and simply in a few minutes via the prompt (set language and greeting, fill prompts with information about the company, buy phone number).

Balkendiagramm, das zeigt, dass mit KI-Unterstützung die Zeit reduziert wird, dargestellt durch niedrigere blaue Balken auf der rechten Seite.

Easy to understand

Our AI answering machine is easy to understand, has no robotic voice, and ensures professional communication with the caller. A clear, friendly, and easily understandable voice increases customer satisfaction and strengthens their trust in the company, as customers feel well cared for.

Balkendiagramm, das zeigt, dass mit KI-Unterstützung die Zeit reduziert wird, dargestellt durch niedrigere blaue Balken auf der rechten Seite.

Answering the most important questions

Our AI answering machine answers the caller's most important questions directly based on the information stored in the prompt. Furthermore, the virtual answering machine is able to retrieve company websites and PDF files live over the phone.

Balkendiagramm, das zeigt, dass mit KI-Unterstützung die Zeit reduziert wird, dargestellt durch niedrigere blaue Balken auf der rechten Seite.

GDPR compliant

Our AI answering machine is fully GDPR compliant, because our main server is in Nuremberg (Germany) and we host OpenAI via servers in Europe. We only store the most necessary information and will delete all requested data upon request.

Who is an AI answering machine suitable for?

Our AI answering machine is suitable for companies of all sizes and industries that want to improve and make their communication with customers, patients or clients more efficient. AI answering machines are suitable for, for example, medical practices, tradespeople, law firms, car dealerships, call centers, tax consultants and hotels. Let's take a look at why an AI answering machine is particularly suitable for companies, medical practices, and craft businesses.

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Sounds like a human receptionist.

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AI answering machine for tradespeople

An AI answering machine is suitable for tradespeople to answer callers even when the tradesperson is busy with customer appointments, site visits, or installation work. The AI ​​answering machine independently handles orders and appointment scheduling for the tradesman when the AI ​​assistant is connected to the calendar. For tradespeople, an AI answering machine is also able to factor in the travel distance to the customer when processing the order request.

AI answering machine for doctor's office

An AI answering machine is suitable for a doctor's office to answer patients' questions, schedule upcoming appointments, and send appointment confirmations via SMS or email. For appointment scheduling and confirmation, the AI ​​answering machine has access to the doctor's office's appointment calendar. The AI ​​assistant is able to select an available appointment for the patient and enter it directly into the calendar. An answering machine for doctors' offices increases patient satisfaction, as callers are also served outside of office hours.

AI answering machine for businesses

AI answering machines are suitable for businesses to take over call answering when no employee is available, e.g. on weekends, at night, on public holidays, during vacation or during meetings. In the absence of the team, AI answering machines are able to take calls and process them automatically by answering frequently asked questions and forwarding important requests to the right person on the team. fonio's AI answering machine performs automated email and SMS follow-up and queries internal CRM systems or websites via API if required.

Customer reviews

Below you will find helpful reviews from our previous customers, giving you an insight into customer satisfaction with our AI answering machine.

My assistants save me at least the cost of a full-time employee. We receive the summary via email. Every call is answered; nothing gets lost anymore.

Stefan Jaklitsch
Real Estate Trust, Mag. Jaklitsch GmbH

Fonio enables 24/7 call center availability at a fraction of the cost of human labor.

Matthias Bartl
Medical practice of Dr. Matthias Bartl

Scheduling appointments, qualifying leads, forwarding them – all fully automated. Perfect integration into our CRM and calendar system. We no longer miss any customer calls.

Markus
PowUnity

I am not a developer, yet I was able to create a fully functional AI phone assistant in just over 30 minutes.

Moritz
IT services
#1 Software Tool des Jahres 2026
from over 10,000 companies
fonio AI answering machine
Your AI phone number. Ready when you are.

Finally, the prompt templates must be individually customized for your own company before you test the AI ​​answering machine for your business. If you are satisfied with the AI-controlled answering machine, you can purchase a phone number with just one click via fonio, which the intelligent answering machine can be reached by and to which calls can be forwarded at desired times.

Set up in minutes

The AI ​​answering machine from fonio can be integrated into all internal company systems (e.g., appointment calendar, CRM and Google Drive). The AI ​​is able to access all important data during calls when connected to the relevant internal company systems. We at fonio offer all types of AI answering machines with different functions (e.g., simply recording the call and sending it via email, an interactive telephone assistant that asks for order numbers, for example, or exclusively answering standard questions and forwarding to a responsible employee).

Customizable. Automatically reachable.

The fonio AI answering machine handles all desired calls with an individually defined voice and greeting. Additionally, a prompt with all important information and rules of conduct is inserted (either self-written or selected from one of the prompt templates for intelligent answering machines).

Calls reimagined, with fonio.

Try fonio.ai yourself and experience how our AI phone assistant automates your calls and relieves your team – simple, efficient, and around the clock.

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