AI Chatbot for WhatsApp Business

Answer every WhatsApp,
even when your team is busy.

AI manages your WhatsApp chats.

Benefits and Capabilities

Handles your customer support on WhatsApp just like a real employee.

Answers within seconds

Always reachable and available for your customers.

Book appointments via chat

With calendar integration built in, the assistant schedules and manages bookings automatically.

Knows your company inside and out.

Once you've added information about your services and offerings, the AI responds just like one of your employees.

Reads documents, images, and voice messages

Understands information from voice messages or PDFs and can respond to it.

Sends summaries to your team

After every conversation, the assistant can send a complete transcript or summary to the right team member.

Understands and speaks every language

The assistant detects the language your customer writes in and responds in kind automatically.

Let yourself be swept away

If necessary, your team can take over the chat and also hand it back to the AI.

Here's how it works

  • 1

    Connect WhatsApp Business

    Link your existing WhatsApp Business account, or create one directly with your fonio number.

  • 1

    Add informations about your business

    Provide fonio with all information about your company automatically through your website URL or uploaded PDFs.

  • 1

    Activate your chatbot

    Share the WhatsApp number with your customers, for example, through a linked button on your website or social media profile.

Pricing

Solo

Suitable for 1-25 conversations/day

€79
€66

/ month

800 conversations per month
equals €0.10 per conversation
1 WhatsApp number
each additional €19/month
∞ Chatbots
1 User
Human handover
Possibility to take over the chat from the AI and hand it back.
Automated scheduling
Connect your calendar tool directly to fonio. The AI assistant checks availability, accepts appointments, and automatically schedules them.

Team

Suitable for 25–80 conversations/day

€249
€208

/ month

2500 conversations/month
equals €0.10 per conversation
3 WhatsApp numbers
each additional €19/month
∞ Chatbots
∞ users
Everything in
Solo
Onboarding
We support you in connecting WhatsApp and fonio.
popular

Scale

Suitable from 80 conversations/day

€449
From
€382

/ month

4500 conversations/month
€0.15 pro Konversation
Up to 20 WhatsApp numbers
∞ Chatbots
∞ users
Everything in
Team
Zero Data Retention
Customized SLA

Solo

Suitable for 1-25 conversations/day

€79

/ month

800 conversations per month
equals €0.10 per conversation
1 WhatsApp number
each additional €19/month
∞ Chatbots
1 User
Human handover
Possibility to take over the chat from the AI and hand it back.
Automated scheduling
Connect your calendar tool directly to fonio. The AI assistant checks availability, accepts appointments, and automatically schedules them.

Team

Suitable for 25–80 conversations/day

€249

/ month

2500 conversations/month
equals €0.10 per conversation
3 WhatsApp numbers
each additional €19/month
∞ Chatbots
∞ users
Everything in
Solo
Onboarding
We support you in connecting WhatsApp and fonio.
popular

Scale

Suitable from 80 conversations/day

From
€449

/ month

4500 conversations/month
€0.15 pro Konversation
Up to 20 WhatsApp numbers
∞ Chatbots
∞ users
Everything in
Team
Zero Data Retention
Customized SLA

Integrations

Connect your chatbot with your existing tools.
Fast, easy, and directly in fonio.

Why companies trust us

EU hosting
GDPR-compliant
 , Europe
Frequently Asked Questions
  • 1

    I am already using WhatsApp Business. Isn't that enough?

    WhatsApp Business is just the app through which your team has to answer each message themselves. fonio's WhatsApp Chatbot is an AI that takes this manual work off your team's hands. It responds to every customer automatically.

  • 1

    Do I need a new WhatsApp number?

    The quickest and easiest way is to use a number from fonio.
    You can transfer your existing number to fonio if you unlink it from your Meta Business Profile.

  • 1

    How much does fonio's WhatsApp AI Chatbot cost?

    Starts from €79/month.

  • 1

    Is the AI Chatbot GDPR compliant? Where is the data stored?

    Yes. fonio is hosted in the EU and 100% GDPR-compliant.

  • 1

    Can the AI answer all my customer's questions?

    The AI chatbot provides answers based on the information you provided  in the form of PDFs or your website.
    Your team can take over, or the AI can hand over the chat automatically at any time and hand it back to the AI if it doesn't know how to proceed.

  • 1

    Is it legal to use an AI Chatbot to answer my WhatsApp messages?

    There is no ban on using automated responses on WhatsApp. In addition, fonio is 100% GDPR-compliant.

  • 1

    How much time does it take to set up the AI Chatbot?

    It only takes about 5 minutes to set up and activate the AI chatbot.

Never miss a customer message again.

7 out of 10 customers would rather message than call. fonio replies instantly, handles voice notes, reads documents, and never lets a message go unanswered.