The AI phone assistant for tradespeople

Our AI phone assistant for tradespeople handles appointment scheduling on its own. The AI phone assistant checks for available time slots when scheduling appointments and assigns them to the caller if the digital assistant is linked to the tradesperson's calendar. The AI assistant schedules appointments for a wide variety of services (such as key cutting, renovations, heating maintenance, or general consultations).

The AI phone assistant for tradespeople handles automatic order intake by answering calls and asking the caller about their request. Using speech recognition and natural language processing, the AI phone assistant understands the content and is able to confirm the order with the caller. After the call, the customer automatically receives a text message or email from the virtual call assistant confirming the service request. The order is then saved in the internal system by the smart phone assistant without the need for a human to enter the data.

The advantage of our AI phone assistant is that it ensures immediate emergency response. The AI phone assistant recognizes emergencies, asks for the necessary information, and immediately contacts emergency services or a suitable service provider on the caller's behalf. The AI phone assistant's immediate emergency response ensures that customers do not have to wait in an emergency. Potential emergencies faced by tradespeople that the AI phone assistant handles directly include burst water pipes, power outages, heating failures in winter, or being locked out.

An AI phone assistant helps tradespeople save money, since hiring a staff member to answer the phone around the clock is more expensive than using artificial intelligence. Our AI phone assistant costs just €0.15 per minute. The automated processes and precise workflows of the AI phone assistant also reduce phone costs. The AI phone assistant for small businesses also reduces human error when answering calls, entering data, and documenting calls. An AI phone assistant helps reach more customers and handle more orders without incurring higher staffing costs.

It is important for tradespeople that the AI phone assistant is always available so that they can be reached at
at any time—during peak hours, outside of business hours, while on vacation, and when they are sick. Our AI phone assistant for tradespeople is available 24/7, ensuring that customers receive assistance even on weekends or during appointments. By using the AI phone assistant, tradespeople come across as more professional and competent because they offer round-the-clock service.

Using our AI phone assistant improves customer satisfaction because there is no waiting time on the phone and customers are never put on hold. The AI phone assistant provides callers with quick, professional responses to their concerns and questions, saving them time and reducing their stress. With the digital voice assistant, customers don't have to wait for callbacks; instead, they receive round-the-clock support, which helps build their trust in the service provider.

With the AI phone assistant, small businesses have more time to focus on their core business, since they don’t have to constantly answer calls and can handle fewer return calls. Using our AI phone assistant eliminates the need for the tradesperson to follow up on calls, as there is no longer a need to regularly check the voicemail with the AI. The smart phone assistant integrates seamlessly into a tradesperson's daily workflow and helps minimize interruptions.

An AI phone assistant asks the customer for their location upon request. By accessing the internet, the AI phone assistant can verify whether the specified location is within the service area of the service provider (for example, within a 50-kilometer radius). Based on this information, the AI provides the customer with the travel time to the repair shop.