Your Assistant
is live on
Use Cases
Answers messages
The WhatsApp Assistant can answer messages 24/7 and handle as well as prioritize inquiries. The WhatsApp Assistant provides customers with information about working hours and services, and collects all necessary information directly in the chat.
The WhatsApp Assistant can answer messages 24/7 and handle as well as prioritize inquiries. The WhatsApp Assistant provides customers with information about working hours and services, and collects all necessary information directly in the chat.
Manages appointments
With intuitive calendar integration, the WhatsApp Assistant schedules appointments and manages bookings automatically. It connects directly to your existing systems, giving it access to all the information it needs to handle scheduling end to end without you lifting a finger.
With intuitive calendar integration, the WhatsApp Assistant schedules appointments and manages bookings automatically. It connects directly to your existing systems, giving it access to all the information it needs to handle scheduling end to end without you lifting a finger.
Identifies Existing Customers
The WhatsApp Assistant recognizes returning customers, retrieves their relevant details, and tailors its responses accordingly, ensuring every interaction feels personal and informed from the first message.
The WhatsApp Assistant recognizes returning customers, retrieves their relevant details, and tailors its responses accordingly, ensuring every interaction feels personal and informed from the first message.
Reviews
.avif)
Integrations (WIP)
Here's how it works
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Set up your WhatsApp Assistant
Sign up for fonio and create your first WhatsApp Assistant directly from your dashboard in less than 5 minutes.
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Connect WhatsApp Business
Link your existing WhatsApp Business number, or use your fonio number.
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Configure assistants
Prompt, Knowledge Base, Integrations. Everything as usual—now available on WhatsApp, too.
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Test
Via "Test Chat" directly in fonio.
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What does the €79/month package include?
800 additional conversations per month.
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Can I add a second WhatsApp number?
Yes, for €19/month, you can add another WhatsApp number.
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How is a “conversation” defined?
A conversation is a series of messages exchanged between a user and an agent. A new conversation begins when:
- 24 hours pass without any news
- 10 messages were exchanged
- the AI determines that the conversation has been resolved. - 1
Can I use my existing WhatsApp number?
Yes, you can use your existing fonio number or import a number from your WhatsApp Business account.
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Will there be a human handover feature?
Yes, Human Handover is coming soon. The agent will be able to transfer the conversation so you can continue the WhatsApp chat directly in fonio.
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Are any WhatsApp actions scheduled after a call?
Yes, the ability to send a WhatsApp message after a phone call will also be available soon.
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Are voice messages supported?
Support for voice messages is planned.
Pricing (WIP)
/ month
Save 15% with annual billing.
*Only available with an active fonio plan.
Scalable call management with fonio.
Try fonio.ai and see how our AI phone assistant automates your calls to reduce strain on your team – it's simple, efficient, and around the clock.
