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The Best AI Agents 2026

Benedikt Brauner
26.11.2025

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AI agents 2026 at a glance: Vertex AI, Botpress, Devin, Claude Computer Use, Copilot Studio, AutoGen and fonio.ai, with use cases, prices, pros and cons.


Überblick

    The Best AI Agents 2026

    The best AI agents 2026 are Google Vertex AI agents, Botpress, the fonio.ai AI phone call assistant, and Devin AI. Claude Computer Use, OpenAI GPT, Microsoft Copilot Studio, AutoGen, Lime Connect, and Expertise AI are among the most popular AI agents used by companies and private users.

    AI agents are software programs that are tailored to the personal needs of a company or a user and take over automated workflows. Virtual agents are more than simple chatbots, because chatbots only react to instructions, while AI agents act proactively. An intelligent agent makes decisions and carries out tasks independently, based on the information provided.

    Implementing an AI powered agent supports companies and individuals with daily repetitive tasks and customer support, based on instructions. With AI agents in place, employees become more productive because they focus on tasks that truly require a human. On site teams concentrate on real value creating work, while AI agents handle routine time consuming activities.

    Below you will find a comprehensive list of the best AI agents plus frameworks and tools for building and managing AI driven agents in 2026.

    1. Google Vertex AI Agents

    Google offers Vertex AI, a platform that lets you build, train, and deploy your own AI agents. Vertex AI is integrated with Google’s infrastructure, data, and tools like Cloud and BigQuery. Google’s intelligent agents are especially suitable for companies that already work with Google Cloud.

    The advantage of Google Vertex AI is that the features are broad and structured like a toolbox that helps you build efficient AI agents. The disadvantages are that it can be complex for beginners, data privacy can feel unclear, and the platform often comes with high entry costs.

    Google Vertex AI pricing is usage based and calculated individually per user. The input price averages between €0.14 and €0.55 per million tokens, and the output price is roughly between €0.55 and €2.15 per million tokens (Status: October 2025).

    2. Botpress


    Botpress is a platform for building AI agents as chatbots. Most Botpress AI agents are optimized for customer service and answering frequently asked questions. Botpress is mainly suitable for small and medium sized businesses that need chatbots for customer support.

    Botpress chatbot agents require little coding, can connect to company systems, and support multiple channels and platforms. Botpress also offers users a clear dashboard. The downside is that it is not specialized in complex tasks and cannot take on difficult work like writing code. Botpress pricing starts at around €77 per month (Status: October 2025).

    3. fonio AI phone call assistant


    The fonio.ai AI phone call assistant is built for handling AI phone calls. As an automated AI agent, it answers the phone, runs conversations in natural language, and understands the caller’s request. An AI phone call assistant is especially useful for companies with high call volume.

    Key capabilities include phone call appointment scheduling and answering company questions 24/7. The fonio.ai AI call assistant has very strong language understanding and interacts in natural everyday language. This AI agent can be set up in minutes without technical knowledge, can handle up to 15 calls at the same time, and can run the conversation in the caller’s language.

    With fonio.ai, pricing is flexible: you can either go Prepaid starting at €0.20 per minute (minimum top-up €300), or choose a monthly plan like Solo (€99/month) with 1,000 minutes included and €0.15 per additional minute, Team (€299/month) with 3,000 minutes included and €0.12 per additional minute plus 5 concurrent calls, or Business (from €799/month) with 8,000 minutes included and additional minutes as low as €0.08 plus 20+ concurrent calls. Annual billing comes with -15% discount, and phone numbers are priced per plan (for example, Prepaid adds phone numbers for €9/month).

    fonio.ai is based in Vienna and is therefore optimized for the DACH region, supporting GDPR compliance. The fonio.ai AI agent does not only handle the call itself, it also takes care of the full follow up process, including call transcript and summary.

    4. Devin AI


    Devin AI focuses on software engineering. This AI agent can write code, structure projects, find bugs, and work partly autonomously. The Devin AI virtual agent can support development projects end to end and handles tasks like building applications.

    Devin AI is best suited for software teams, developer companies, and tech startups. The downside is that not all tasks are solved automatically and regular human oversight is still required. The high cost of €430 per month for a team plan (Status: October 2025) makes Devin AI more of an enterprise tool. Compared to other AI chat or support agents, Devin focuses heavily on code and development.

    5. Claude Computer Use


    Claude Computer Use by Anthropic controls a computer and acts like a human agent. Computer Use can move the mouse, search the web, use keyboard commands, and view screenshots. It is suitable for anyone who wants help with computer based work.

    As an AI agent, Claude Computer Use can use the data available on the computer to fill out forms or write emails. The agent has internet access and searches for requested information like weather, jobs, or travel destinations.

    Downsides include occasional errors in more complex tasks and open questions around data security. To use Computer Use, you need a Claude product and you pay about €2.60 per million input tokens and around €13 per million output tokens (Status: October 2025).

    6. OpenAI GPT

    OpenAI GPT is an AI agent that is very strong in language and text. OpenAI GPT handles Q&A, creative tasks, and text translation. Using OpenAI GPT as an AI agent is especially useful for developers who need text based agents.

    The GPT agent can be connected to external APIs and databases. It can handle tasks like writing emails and producing all kinds of text. The downside is that for complex multi layer tasks, additional tools are usually needed. The basic version is free, and subscriptions start at €23 per month (Status: October 2025).

    7. Microsoft Copilot Studio


    Microsoft Copilot Studio lets you create your own AI agents with little code to automate tasks. The Microsoft AI agent can connect to Microsoft 365, Teams, and other Microsoft services. Copilot Studio is best for companies that use Microsoft 365 daily.

    No programming skills are required because Copilot Studio provides templates that support setup. The downside is the relatively high price of €187.20 per month, while only 25,000 messages per month are included (Status: October 2025). The Microsoft 365 license is not included in the €187.20 price for Copilot Studio.

    8. AutoGen


    AutoGen is a framework by Microsoft Research that lets you build multiple autonomous AI agents that communicate and collaborate. With multiple AutoGen agents, one task can be executed in parallel with different roles like writing, research, and proofreading.

    AutoGen agents can handle writing, web search, and coding. The downside is that setup and operations become more demanding and require more technical know how as you add more agents. AutoGen is open source and free to use (Status: October 2025). AutoGen is especially suitable for developers or research teams that want to automate workflows with multi agent systems.

    9. Lime Connect


    Lime Connect by Lime Technologies is a platform for AI driven customer communication and messaging. With Lime Connect, you can automate support and customer service via an AI agent. Lime Connect is best for companies that provide customer service via chats or messaging apps.

    Building an AI agent with Lime Connect does not require major development work and complex coding is not necessary. Downsides include limited autonomy and weaker suitability for highly specialized or strongly technical tasks. Lime Connect costs €90 per month for the team version and €290 per month for companies (Status: October 2025).

    10. Expertise AI

    Expertise AI focuses on AI sales agents, improving customer experience, and chat. Expertise AI allows an easy setup of AI agents. An Expertise AI agent is best for sales teams, marketing, and customer service.

    Compared to other AI agents, Expertise AI is not specialized for phone or code, and it is only partly suitable for complex tasks. A limited version is free, the extended Pro version for individuals costs around €104 per month, and the business version costs €670 per month (Status: October 2025).

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