We are a specialty coffee retailer with over 25 years of experience, a wide selection of coffee machines, and our own service center. Our customers value our honest advice and the expertise we’ve gained from over 100,000 successfully completed service orders.
"Our phone lines used to be overloaded due to high demand. With fonio.ai, we’re now available around the clock. Most enquiries are handled automatically by the AI agent. If not, it forwards the call or transcribes the request and sends it to us by email."
To further improve our customer service and ensure we’re always available, we use the phone AI platform fonio.ai —so that no inquiry goes unanswered.
