LIM Management GmbH
“With fonio, we fully automated our entire call routing process in no time. Every call is reliably captured and intelligently forwarded to the responsible staff member – even outside of office hours, in written form! This saves us hours of work every single day and significantly increases satisfaction among tenants and property owners.”
Challenges and Outcomes
2000
Automated calls per month
2500
Minutes of talk time saved every month
Challenges
With over 100 incoming calls a day from tenants, owners, prospective clients and tradespeople, our team was under constant pressure. Manual call transfers caused delays and led to frustrated customers.
Outcomes
Now, thanks to the AI call assistant, every enquiry is automatically recorded and instantly forwarded to the right contact person for each property. Even outside business hours, callers’ requests are logged and forwarded in writing.
About
LIM Management GmbH
LIM-MANAGEMENT GmbH manages a large portfolio of residential and commercial properties as a professional property management company. Our commitment is to deliver the highest level of service quality, efficiency and customer satisfaction.
To handle the growing volume of calls efficiently and enhance communication with tenants and owners in the long term, we introduced the AI call assistant from fonio.ai eingeführt – ensuring that no enquiry goes unanswered and our team works far more effectively.
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Calls rethought, with fonio.
Try fonio.ai for yourself and see how our AI phone assistant automates your calls and relieves your team — simply, efficiently and around the clock.